Controller and contact
Aura Immobiliare SRLS, VAT IT09052980720, manages the booking data for Casa Torre Normanna. Contact: contattoums@gmail.com, +39 338 202 6870. Property address: Corte P. Galliani 5–6, 70032 Bitonto, Italy.
Privacy and cookies
Data and purposes
We use your name, contact details, stay dates and requests to answer enquiries and manage bookings. The legal bases are pre-contractual steps, performance of the stay contract and applicable legal obligations. Required fields are needed to process your request. Optional messages are not required. Please do not enter identity documents, access codes or card details.
Service providers and cookies
The site uses hosting services and Google Fonts. When enabled, Stripe processes online payments, Resend sends booking emails and OpenAI processes questions sent to the AI assistant. Card details are entered on Stripe, not in this site’s forms. WhatsApp and map links open external services when selected. This site has no advertising or analytics scripts. Technical storage may support access and the return from payment.
Retention and your rights
Data are retained for the time necessary to manage the request and stay, resolve disputes and meet applicable retention duties. You may request access, correction, deletion, restriction or portability where applicable, and object where provided by law. You may complain to the Italian Garante. Contact us for provider details and safeguards for any transfers outside the EEA. The AI does not make binding booking decisions.
Cookies and external services
These pages contain no advertising or traffic analytics tools. Chat conversations stay in page memory. During payment only, sessionStorage may temporarily retain the booking link in the browser tab. The WhatsApp form prepares a message that you choose whether to send; requests from the booking form are recorded by the site. Google Fonts is contacted to load typefaces. WhatsApp and other linked sites open only when you select a link and apply their own privacy notices. Hosting services may use technical data for delivery and security.
The Google Maps map on the Location page loads directly and may send technical data, such as your IP address and browser information, to Google. Google’s privacy policy applies. Google Privacy